Generac Reviews and Complaints

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Generac Reviews

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  • Help



    bought generac electric start gen 8000W worked for 350 hrs. hasn't worked sense. fixed said it was working brought home not working took it back said working took it back not working Now tells me that only will put out 220 volts when demand... used to charge solar batteries only.... Disabled on fixed income cannot afford to buy new gen. have old Briggs and straton gen works every time. More...
    (Miscellaneous)
  • generac generator 8000 wats doesnot work



    bought Gererac to charge solar batteries converted it to propane worked for 350 hrs.been repaired said it was fixed not working took it back said machine tested said it worked took back not working took it back now tells me that it only willl go to 220 when a load demands it.. Why did it work for 350 hrs?? and not now.... Solar is my only power need gen to work.. canot afford to buy another one..On disability fixed income. Have old briggs and stration gen works every time..... More...
    (Miscellaneous)
    gissie's Picture   gissie    1 Comments   Comments
  • No response from Generac regarding concerns with generator



    I had purchased a Generac 6500 $ 6306257 through my local distributor/installer on or about July 09, 2011.Generator continuasly overheats. I had spoken spoken with a Generac representative, Dan Montanye in Customer Support on Monday August 08, 2011. He stated he would email an incident report form to me, complete it, and a Resolution Specialist would contact me within 48 hours. I recieved the form, completed it, and returned it on Tuesday August 09, 2011. After I was not contacted by anyone from Generac I called on Monday August 15, 2011 and was informed at this time by Terrie McCarthy... More...
    (Miscellaneous)
    cbpayton's Picture   cbpayton    1 Comments   Comments
  • 16kw generator



    I bought a 16kw generator from Lowes on June 29 2010. It was installed 2 weeks later. I had a power loss on Jul 31 2010. The generator did not work. The Generac repairman replaced a fuse & the battery and told me to check the light on the generator it should be green. To day four days after the repair, the light is red. I am not a happy customer. More...
    (Repair Services)
    john1234's Picture   john1234    5 Comments   Comments

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